Frequently Asked Questions



Do you offer temperature-controlled storage units?
Yes, at select locations we offer temperature-controlled storage units. These units are ideal if you wish to store weather-sensitive items such as family heirlooms, antiques, wine collections, electronics, and household appliances.
What types of parking spaces do you offer?
Find open-air and indoor parking spaces for RVs, boats, trailers, and other vehicles. Some of our storage facilities offer both while some offer one or the other. Find the facility nearest you to find your options.
Is the facility safe and secure?
Each of our facilities are100% safe and secure with high-definition video cameras and computer-controlled gate entry. We’ve also invested in bright facility lights to ensure that our tenants can see during late night visits or move-ins.

How do I access my storage unit?
Once you sign a lease, you’ll be given a personal code that gives you access inside the front gate. Simply enter your personal code into the gate keypad.

Am I required to store-long term?
We offer flexible month-to-month leases.

Can I purchase boxes and other storage supplies?
Purchase boxes, tape, packing paper, furniture covers, and much more.
How do I pay my storage bill?
Pay your monthly storage bill online by check, cash or money order or sign up for automatic payments via credit or debit card. Be sure to speak to a manager or staff member about autopay to ensure that you never miss a payment.
What documentation do I need to rent a unit or parking space?
All you need is a valid form of government-issued ID such as a driver’s license, passport, or military ID. For vehicle parking, you must have insurance and registration.
What items am I not allowed to store?
Tenants are not allowed to store perishables, flammable or hazardous items, explosives, liquid, living plants or animals, stolen or illegal goods. If you have questions about a specific item, contact us.
Do you offer truck rentals?
Each of our facilities offers affordable and well-kept truck rentals to simplify your move. Call to speak with a professional about available trucks and pricing.
How do I give my notice to vacate?
We require a 14-day written notice to vacate prior to your paid to date. We are strictly anniversary- no proration is accepted.